FREQUENTLY ASKED QUESTIONS
- What all do I need?
If you already have an Amazon Firestick, you are all set. To purchase a subscription look under Shop, Subscription - BYOD (Bring Your Own Device).
If you do not have a Firestick, you will need to purchase a fully loaded #CutTheCableTV FireStick.
Your purchase will include a fully loaded FireStick loaded with Live Channels, Movies (old,new, and in theaters), TV shows, Pay Per View, and Sports all at your fingertips. This can be purchased under Shop, Firestick + Subscription.
You must have WiFi.
- What kind of WiFi speeds do I need?
It is recommended to have speeds of 50mbps or more for optimal streaming.
- Do you service my area?
We service worldwide wherever there is WiFi.
- Should I keep my cable?
Of course not, cut the cable. Save your money. You will now have all of the same channels as the cable company plus more. Show off to your friends and family! They will be jealous! (Sharing is caring!)
- Will there be any updates?
Yes, periodically there will be updates. If needed, instructions will be sent.
- How many Devices will my subscription be available to?
Your subscription credentials can be used on up to 2 devices. Follow the same instructions sent to you to set it up on another device.
-Do you have a return policy?
For a fully loaded #CutTheCableTV Fire TV Stick: There is a 14 day Satisfaction Guarantee! If at any point within 14 days of receiving your item you are not satisfied with your product, please feel free to return it for a full refund. All items must be in original packaging - including the plastic sleeves. Buyer pays return shipping and a 10% restocking fee. Please note, warranty does not cover physical damage or program deletion. If this is the case, a $25 fee will apply per item.